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Getting the most from the NHS App (for GP practices)

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The new NHS App provides a simple and secure way for patients to access a range of NHS services on their smartphone or device. Patients at all practices  are now able to download the NHS App where they can book appointments, request prescriptions and view medical records. 

This webinar is free to attend for staff working in the NHS, primary care and GP practices. Local authority staff can attend if appropriate. Choose the date and time that suits you.

After the webinar there will be time to ask questions and have queries answered by the NHS App Implementation Team.

During this webinar you will get an overview of:

  • feedback from NHS App users on their experience 
  • what GP practices can do to provide a good quality GP Online Services offer which will benefit their NHS App users
  • setting up a ‘test patient’ and viewing the NHS App from a patient perspective
  • how to provide enough appointments for online booking and use language that patients can understand
  • techniques for making nursing and other non-GP appointments available online
  • other opportunities for practice staff to benefit from the increased use of online services

Audience: GP Practices - specifically practice managers, operational managers and lead receptionists 

Delivered by: NHS App Implementation Team