We have detected that you are using Internet Explorer to visit this website. Internet Explorer is now being phased out by Microsoft. As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. Some features on this site will not work. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. If you have difficulty installing or accessing a different browser, contact your IT support team.
It makes some of my family ‘admin’ quicker and easier, so we can spend more time together doing something much more fun.
What features of the NHS App do you find most useful?
At home, my husband uses the NHS App to organise his prescriptions and order repeats to help manage his type one diabetes. It saves him a lot of time.
I’m also looking forward to being able to use the app to book appointments and order repeat prescriptions for the boys when the proxy access for parents feature is made available. It’s reassuring to think that if we have a bad night, I’ll be able to check the app and see what appointments are available the next day instead of hanging on my GP’s phoneline at 8am. Convenience is the key for me.
At work, I find the symptom checker a useful tool to quickly double-check the latest NHS information and advice about my patients’ medical conditions while on the move. I know I can trust the information on the app since it’s from the NHS.
You work with a lot of older people – do you think the NHS App is going to be of use to that generation?
Yes definitely! I think the NHS App has the potential to bridge generations because of its simplicity and convenience.
My 89-year-old grandma uses it already, which means she can take care of her health in the comfort of her home.
How do you think the NHS App will benefit the wider public?
People's lives are so busy and digital tools like the NHS App makes it much easier and quicker for people to manage their own healthcare. It gives them the opportunity to navigate around the different systems which the NHS App brings together and to feel more in control of their health. Digital technology has come on so much in the last decade - it seems that everything these days is linked to a computer or an app. It makes perfect sense for our healthcare system to have the technological capability for us to care for ourselves in this way.