Faces of the NHS App

Undertaking a two-hour commute to London each day from Sussex, nurse Dionne uses the time to ‘connect’ and tweet.

“I’m an apps girl and love to use my phone on the train. The NHS App makes it a lot easier to log on and access the services I need.”

See how Dionne is benefiting from using the NHS App.

Newly qualified mental health nurse Pippa has a busy family life and lives with severe asthma. As the mother of two young sons, Pippa wants to use the NHS App to book appointments for times that suit her.

“I’m looking forward to booking appointments whilst on the go, as the surgery’s working hours are the same as mine.”

Find out why Pippa thinks the NHS App can make the NHS sustainable for future generations.

Social worker Elizabeth encourages her mum to download and use the NHS App to help her manage a chronic health condition.

“There were times when my mum ran out of medication which had a detrimental effect on her health so we decided we needed to get her on the NHS App to order repeat prescriptions. It all took two or three hours, but it was nice seeing my mum get excited. She couldn’t believe it."

Find out how Elizabeth and her mum benefit from using the NHS App.

Harriet and her husband are both physiotherapists and parents of three boys. Her husband Julian has type one diabetes and believes the NHS App will help him manage his long-term condition. They are a digitally-savvy family who use technology to assist them in their day-to-day lives.

“The NHS App just brings it all together in one place, from managing appointments to ordering repeat prescriptions. It will be useful to do the same for my boys once the proxy function becomes available.”

Find out how Harriet and her family benefit from using the NHS App.

Orthopaedic surgeon Arun was working as a junior doctor in London when he was diagnosed with an autoimmune kidney condition. Over the following years his condition deteriorated to the point where he had to have a transplant.

”I like the NHS App because it helps me keep on top of a complicated drug regime, which involves prescriptions changing frequently.” 

Watch how Arun is benefiting from using the NHS App. 

Busy midwife Lauren uses the NHS App to manage a chronic renal condition caused by an infection contracted whilst volunteering in Africa.

"I use the NHS App to book GP surgery appointments and order my repeat prescriptions to help manage my kidney condition."

As a locum GP on the south coast, Abu also works in urgent care based at Queen Alexandra Hospital’s emergency department in Portsmouth.

“I was attracted to the NHS App because I wanted to see my medical record but carried on using it to see my own GP. Doctors need GP surgery appointments like anyone else.”

Working as a clinical pharmacist and digital lead in a Stockport hospital, Sarah is expecting her first child. She says the NHS App makes it easier for her to manage her pregnancy.

“I recently needed my NHS number so it’s been useful to access my record and manage my appointments rather than spending ages on the phone.”

As a paramedic with the South Central Ambulance Service, Ben uses the NHS App to help his family manage their regular medication.

“I hope that people will use the NHS App’s 111 Online and symptoms checker tools when they’re unsure whether they should see someone about a health concern. This could relieve the pressure of those frontline staff dealing with life and death situations.”