Tell your patients about the NHS App - templates and scripts

‘[Your organisation] is inviting you to use the NHS App, a simple and secure way to view and manage your hospital referrals and appointments. Find out more at www.nhs.uk/nhs-app’

(Make sure the message is still under 160 characters if you amend it with your organisation's name)

‘You can now use the NHS App to view and manage your hospital referrals and appointments. Go to ww.nhs.uk/nhs-app for more information.’

New NHS App features

You can now use the NHS App to view and manage your hospital referrals and appointments and access supporting information while you wait to be seen.

You will be able to see your hospital referrals and appointments in one place and have a single point of contact for each appointment.

If you already use [insert name of the portal provider] you can continue to use this, and you can also use the NHS App. 

For more information, including how to download the NHS App, please visit www.nhs.uk/nhs-app.’

Subject line: New NHS App features

Main body text:

Hello,

‘We know how important your health is to you, and that you may need to be supported while you wait for your hospital appointment or treatment.

NHS App

The NHS App is a simple and secure way to access a range of NHS services on your smartphone or any smart device or via NHS.uk.

You can now use the NHS App to view and manage your hospital referrals and appointments and access supporting information while you wait to be seen.

You will be able to see your hospital referrals and appointments in one place and have a single point of contact for each appointment.

If you already use [insert name of the portal provider] you can continue to use this, and you can also use the NHS App. 

For more information, including how to download the NHS App, please visit www.nhs.uk/nhs-app.’

‘Are you waiting for a hospital appointment or treatment? You can use the #NHSApp to view and manage your hospital appointments at [insert name of the organisation]. Visit www.nhs.uk/nhs-app.’  

‘View your hospital appointments, access supporting information, and see a single point of contact for your appointments, all on the #NHS App. These features are available to patients at [insert name of the organisation]. Visit www.nhs.uk/nhs-app.’ 

‘Access your appointment information in one place, get the support you need, and manage your hospital appointments at [insert name of the organisation] through the #NHSApp. Visit ww.nhs.uk/nhs-app.’

Did you know our patients now receive notifications and messages about their hospital appointments on the #NHSApp? These features are available to patients at [insert name of the organisation]. Visit www.nhs.uk/nhs-app'

You can now access your appointment letters and complete pre-appointment questionnaires through the #NHSApp. These features are available to patients at [insert name of the organisation]. Visit www.nhs.uk/nhs-app’