Categories of personal data
The data we use to run the Get an isolation note service
Service audit data
Information captured against your client IP address about your use of the service, such as the time of use, actions you took using the service, and associated technical log events. Used to diagnose problems and understand usage by individuals and the service as a whole.
Service isolation note data
Details of the user (name, date of birth, reason(s) for self-isolation, start date of self-isolation) used to personalise the isolation note. As this relates to health this is special category data under GDPR. We also collect an email address to send the isolation note.
Service help desk information
The personal data you provide if you contact the help desk, which could include information about your use of the service
Service help desk feedback and surveys
The personal data you provide if you provide feedback such as responding to one of our surveys
Last edited: 26 May 2021 12:31 pm