Categories of personal data
The data we use to run the Get an isolation note service
Service audit data
Information captured against your client IP address about your use of the service, such as the time of use, actions you took using the service, and associated technical log events. Used to diagnose problems and understand usage by individuals and the service as a whole.
Service isolation note data
Details of the user (name, date of birth, reason(s) for self-isolation, start date of self-isolation) used to personalise the isolation note. As this relates to health this is special category data under GDPR. We also collect an email address to send the isolation note.
Service help desk information
The personal data you provide if you contact the help desk, which could include information about your use of the service
Service help desk feedback and surveys
The personal data you provide if you provide feedback such as responding to one of our surveys
Who we share your data with
In order to send you a link to download a copy of your self-isolate note we use the GOV.UK Notify email service. This is operated by the Cabinet Office as our processor. The only personal data we share to use this service is your email address. For more information about the GOV.UK Notify email service, please see the Notify privacy policy.
We will also share aggregate (non-personal) data with the Department of Health and Social Care (including NHS England, NHSX, Public Health England) and the Department of Work and Pensions. This will be used to understand service usage and performance.
Last edited: 26 May 2021 1:31 pm