Download the Independent Communication Manager (ICM) User Reference Manual
Independent Communication Manager
Summary
The Independent Communications Manager (ICM) acts as the communications interface for National Health Applications and Infrastructure Services (NHAIS) applications.
Top tasks
Its purpose is to shield NHAIS applications from changes which could affect normal day-to-day operations, whether they are changes to the way data is exchanged across the NHS, or changes in the underlying technology.
If the technology for sending and receiving data changes, ICM is changed to meet these new standards.
ICM is used for transfers from NHAIS to screening offices, pathology laboratories, NHS Blood and Transplant and Bank Automated Clearning Services.
Download the Independent Communication Manager (ICM) User Reference Manual
Contact details
Contact the Exeter helpdesk by emailing exeter.helpdesk@nhs.net or by calling 0300 303 4034
Further information
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internal NHAIS downloads
NHAIS user reference manuals, available to download as a PDF.
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internal National Health Application and Infrastructure Services (NHAIS)
National Health Application and Infrastructure Services (NHAIS) is a suite of software implemented across primary care which manages services, patient registration and demographic details for England, Wales and Northern Ireland.