Overcoming the challenges and successfully using an EHR at the point of care can lead to great benefits.
Users confirm the crucial benefits are:
- improved productivity
- improved patient safety
- improved patient care and service design by having more up-to-date and richer information
- Less time spent looking for information.
- No journeys to base just to collect or update a patient record
- Better overall communication releasing time to care or better work/life balance.
For example, having mobile access to the patient’s record means that all previous visits and plans can be confirmed and clarified without waiting to either contact, or return to, the office and then update the record later.
Improved patient safety and quality of care
- Visibility of past and planned care, and use of templates at the point of care, improves decision making and reduces duplication, making care more consistent and safer.
- Access to patient history and other vital patient information reduces clinical risk.
For example, being able to see when other teams are visiting or have visited and what they did, means better co-ordination of care and that the patient doesn’t have to answer the same questions several times. Having access to rich guidance and all tools in one place can act as a useful reminder and supports confident and consistent care.
More up-to-date and richer information
Having more up-to-date and richer information leads to improved patient care, better service design, improved business planning and enables informed contractual discussions with commissioners. For example, a mobile solution can allow an overview of resources in real time. Demand and capacity can be managed whilst ensuring the nurse who is most appropriately skilled visits the patient, maintaining continuity of care and improving lone worker safety.