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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

Microsoft Office 365 for the NHS

NHS organisations in England can now access the most up to date Microsoft 365 product suite in a new agreement set out by NHS Digital and NHSX. The agreement provides significant additional discounts for the NHS.

The product includes: 

  • Office 365 for Word, Excel, Powerpoint, Email and Teams collaboration, updating both existing Office 2010 licensing and NHSmail services. A range of “online only” and “full desktop” versions are available
  • Windows 10 secure operating system for PC and Laptop and other devices
  • Advanced Threat Protection for additional cybersecurity protection, extended to include Servers as part of the new service
  • Windows Server Client Access Licencing (CALS) replacing and updating the Windows 2008R2 Server CALs currently used by the NHS to access local and national clinical and administrative systems that run on Windows Servers
  • System Centre Configuration Manager (SCCM) and InTune to upgrade existing licensing to help local organisations effectively manage their Microsoft software estate
  • An NHS wide directory for identity management and access control, email & phone contacts
  • A 24-hour helpdesk to support users ( NHS Shared tenant option only)
  • A comprehensive programme of help, guidance and support to help local organisations complete their migration to the new service

What this means for local NHS organisations

The new Microsoft agreement will be available from 15 June 2020 and run to April 2023. Organisations are able to access the new terms by completing a Participation Agreement. Organisations must fully implement all agreed elements of the deal by no later than October 2021. 

Under the N365 arrangement, local organisations will continue to be responsible for buying their own software from their usual licensing partners and managing their own cyber security. 

NHS Digital will provide the central coordination point moving forward.

Further information

Please contact NHSmail


Last edited: 31 October 2023 9:13 am