Support with applying for my Care ID

Starting my apply for Care ID application

From how to get an invite, to accessing the online form guidance to support your Care ID application.

Help completing the online form

Help with issues and questions within the online form

Help with downloading and accessing the Verify Care ID app

Help getting access to the Care ID app.

Help capturing your ID documents and facescan

Help with issues when capturing photo ID, proof of address or facescan.

After you have submitted your Care ID application

How long it takes to check your identification and what happens if your care ID application is rejected.