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The HSCN customer journey for customer led procurements
We've defined a six-stage customer journey to help you understand the process for procuring and migrating to new HSCN services if you've chosen to take part in a customer led collaborative procurement or individual self-serve.
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Stage 1 - engagement
Part of the HSCN journey for customer led procurements.
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Stage 2 - project initiation
Deploying the Health and Social Care Network requires detailed planning, with the project being initiated in the right way.
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Stage 3 - procurement mobilisation
Part of the HSCN journey for customer led procurements.
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Stage 4 - procurement execution
Part of the HSCN journey for customer led procurements.
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Stage 5 - call off, implementation and migration
Part of the HSCN journey for customer led procurements.
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Stage 6 - cease TN Services, business as usual (BAU) operations
Part of the HSCN journey for customer led procurements.
Last edited: 12 September 2018 1:27 pm