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Online services for patients at practices using Vision

Patients registered with a GP surgery can access a range of online health and prescription services.

Patient’s registered with a GP surgery can access some online health and prescriptions services, based on the main IT system used at their practice.

Online services could include:

  • contact your GP for advice and support
  • order repeat prescriptions
  • view your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals
  • book, check or cancel appointments with a GP, nurse or other healthcare professional at your surgery

The table below shows all services patient’s may access, which have been registered and assured by NHS Digital to work directly with practices using the Vision system (if you have received a letter from your GP directing you to this webpage, your surgery uses the Vision system).

Click on the links to the available services below to find out more information about each product.

Find other guidance about online health and prescription services available to patients.

Supplier name Product/service name Product/functionality Links
Boots UK Prescriptions/Delivery
Convenet Convenet Platform (including partners: Logifect) Appointments/Prescriptions/View Medical Records Logifect:
Co-op (Dimec Ltd Co-op Health Prescriptions/Delivery
CSharp Patally Appointments/Prescriptions
Doctorlink Limited Doctorlink v1 Appointments/Prescriptions
Evergreen EGL App Appointments/Prescriptions/Messaging/View medical record
My Way Digital Health *not yet available in all areas* My Diabetes My Way View medical record/eLearning for patients with diabetes or prediabetes
Pharmacy 2U *not yet available in all areas* P2U-IM1-V1.0 Prescriptions/Delivery
Vision Patient Services Appointments/Prescriptions/Messaging/View medical record


Last edited: 27 May 2021 3:09 pm