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Quality Outcomes Framework

We collect information for NHS England about General Practice (GP) achievement under the Quality and Outcomes Framework (QOF). The information we collect is used to calculate GP payments for the current financial year, and to set aspiration payments for the following year. We run other QOF reporting collections throughout the year, but these are not related to payment.

Reporting collections

We run reporting collections throughout the year, with the information made available in CQRS afterwards. We advise practices to check it against the information in their clinical systems.

If collected information appears incorrect:

  • contact your clinical system supplier to check what information was collected
  • gather evidence to demonstrate correct information
  • contact your NHS England area team

We advise keeping CQRS final QOF achievement submission reports for future reference. QOF information is kept on CQRS for at least 5 years.

Year-end collection for payment

At the end of the financial year, QOF achievement data is extracted and used to calculate GP payments for the year.

To support practices with Covid-19, there are three changes to the year end process for QOF 2019/20:

  • practices will be auto-enrolled in the QOF 2020/2021 extract if they have not participated
  • manual indicators will be automatically populated to “Yes” for practices who have not submitted their manual indicators
  • GP practices will not be required to declare any achievement payments for QOF 2019/2020 - they will be automatically declared and approved within the CQRS system.

Find out more

Related links

Calculating Quality Reporting Service (CQRS) training is available as an online training course on the CQRS Learning Centre. You will need to be on the HSCN network to access this site, but log in details are not required.

CQRS user guides detail how to perform key processes in CQRS. There is a guide to submitting and declaring achievement for payment for each of the Enhanced Services currently available on CQRS.

Find out details of all available CQRS reports, and how to access them.

Last edited: 30 March 2020 3:55 pm