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Please note there has been a change to the service capacity functionality.

When setting up a service, users must enter the maximum capacity for each hour time period, for every day of the week. 

All training materials will be updated accordingly.  

The EDDI team are running a series of drop-in sessions to support any issues during go-live. 

Please contact your NHS Digital Implementation and Business Change team to join a session. 

We have also published a troubleshooting guide that should be checked first. 

Read the troubleshooting guide. 

To support EDDI release 2, the EDDI training team are delivering webinars for Emergency Department service managers. These sessions will support managers and show them how to manage capacity and services in EDDI. 

Find out more and book your place. 

The EDDI training team will be hosting live sessions for front line emergency department staff to help them prepare for using EDDI to arrive patients.

Find out more and book a place.  

To comply with DCB0129 clinical safety processes, the EDDI clinical safety case and hazard log has been developed. 

As part of our internal assurance and governance, this has been approved by the NHS Digital Clinical Safety Group. 

The clinical lead for EDDI will continue to assess the onwards development and roll-out of EDDI to ensure that any potential clinical hazards are identified, mitigated and recorded. 

Read the full clinical safety case.