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Switching on EPS

The activities required for a general practice to go live with EPS for their non-dispensing patients has been updated. These are actioned locally, and all previous procedures and communications are now out of date. It is recommended that there is a four-week notice period before go-live. Practices can go live sooner than four weeks, this will be a local decision.  

All non-dispensing patients with an EPS nomination will be able to have their prescriptions sent electronically via EPS after go-live. Depending on the prescribing system you use, prescriptions for patients without a nomination may also be sent electronically.  Learn more about information regarding non-nominated patients and EPS (Phase 4)

Activities to go EPS live

  1. Engage with your practice system supplier to set a date for the practice to go-live for nominated patients. The system supplier may be able to offer support on the go-live day or signpost you to their EPS training materials.
  2. Email epssupport@nhs.net with your practice ODS code and the business go live date (recommended four weeks as above).
  3. A business change meeting and training of colleagues can be carried out locally and support materials can be found below. If required, a remote business change meeting can be held for the practice. Contact epssupport@nhs.net for further information.
  4. Ensure that all local community pharmacies have been informed of the date of your practice go live.
  5. On go-live day, and if available in your prescribing system, you will need to turn on EPS for non-nominated patients (Phase 4) as per your system supplier guidance.
  6. If you have any queries regarding the above activities, please contact epssupport@nhs.net

Additional resources available to support go live

Last edited: 2 April 2020 12:38 pm