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Switching on EPS

The activities required for a general practice to go live with EPS for their non-dispensing patients has been updated. These are actioned locally, and all previous procedures and communications are now out of date. It is recommended that there is a four-week notice period before go-live. Practices can go live sooner than four weeks, this will be a local decision.  

All non-dispensing patients with an EPS nomination will be able to have their prescriptions sent electronically via EPS after go-live. Depending on the prescribing system you use, prescriptions for patients without a nomination may also be sent electronically.  Learn more about information regarding non-nominated patients and EPS (Phase 4)

Activities to go EPS live

  1. Engage with your practice system supplier to set a date for the practice to go-live for nominated patients. The system supplier may be able to offer support on the go-live day or signpost you to their EPS training materials.
  2. Email with your practice ODS code and the business go live date (recommended four weeks as above).
  3. A business change meeting and training of colleagues can be carried out locally and support materials can be found below. If required, a remote business change meeting can be held for the practice. Contact for further information.
  4. Ensure that all local community pharmacies have been informed of the date of your practice go live.
  5. On go-live day, and if available in your prescribing system, you will need to turn on EPS for non-nominated patients (Phase 4) as per your system supplier guidance.
  6. If you have any queries regarding the above activities, please contact

Additional resources available to support go live

Last edited: 2 April 2020 12:38 pm