When a patient presents a Phase 4 token you should scan the unique barcode or enter the barcode number to retrieve the prescription. These prescriptions will not download automatically with your bulk EPS downloads.
Phase 4 tokens are not signed by the prescriber as the prescriptions are signed electronically. The legal prescription is always the electronic prescription. You should scan the token to retrieve the prescription from the NHS Spine and ensure it is still valid. You should not dispense from the token alone.
Post-dated prescriptions will not be available to download from the NHS Spine until the date they become valid.
Endorsements written or printed onto any type of EPS token will not be processed by the NHS Business Services Authority (NHSBSA).
As with all EPS prescriptions, endorsements need to be processed electronically using your pharmacy system.
There are some exceptions where Phase 4 cannot be used, such as items not in the dictionary of medicines and devices (dm+d) and Schedule 2 & 3 Controlled Drugs (in practices where this functionality has not yet been switched on in EPS).
Prescriptions for these items will be printed and hand-signed.