There are some occasions when a patient may not want a prescription to be sent to their usual nominated pharmacy. For example, a weekend or evening consultation when the patient’s nominated pharmacy will be closed and they cannot wait for the pharmacy to open in order to receive their medication, or a telephone consultation when the patient is away from home.
During a face to face consultation it may be preferable to issue the prescription as a Phase 4 (non-nominated) or paper FP10 prescription, but if the patient is not present they may ask to ‘temporarily’ change their nomination in order to collect their prescription from a more convenient pharmacy.
If a patient wishes to make a ‘temporary’ change of nomination, it is important to advise the patient that:
- The change of nomination will apply to future prescriptions and may also affect any that they have not yet collected from their pharmacy.
- Once they have received their medication from the ‘temporary’ pharmacy, they should ask the pharmacy to change their nomination back to their usual pharmacy. Alternatively, they can contact the practice or their usual pharmacy when they wish to re-set their nomination.
If the prescriber or practice change the nomination back, or remove it, too soon, i.e. before the intended pharmacy has downloaded the prescription - then that pharmacy will not receive the prescription in their routine download.