Primary use case
Prescriptions issued for patients without using a nomination (also referred to as Phase 4 non-nomination).
The use of a digital prescription token will reduce the need for patients or their representatives to access the care setting to collect a Paper token.
Currently, the postal service may be relied upon to ensure people receive their paper token, this places an administrative burden on the prescriber or other staff in the care setting.
Where collection of a paper token is not possible, the prescribers may have to relay information such as the prescription ID or NHS number for the patient to take to pharmacy, or rely on the pharmacy to search via Personal Demographics Service (PDS) and EPS Tracker when the patient arrives