Accessing alert viewer
Governance persons have their access to alert viewer designated by ODS code which is added by the local Registration Authority.
The governance person must log into the NHS Spine portal using a smartcard and choose the TES Alert Viewer link.
Image of the spine portal.
Viewing the BC usage mode alerts
On the Alert Viewer home screen you will need to select your pharmacy using the Organisations drop-down menu. If you work at one pharmacy, this will be selected automatically. If you work at more than one pharmacy, you can select more than one so that you can see all related alerts.
Image of the alert screen.
- At the top of the page it will show you the number of alerts that require processing, It will display up to a maximum of 2000 on one screen.
- Select the EPS business continuity box is ticked when you run a search.
- Click search to display a report.
- Once you have selected the correct pharmacy site, click ‘Search’. This will show those alerts that are open and assigned to that pharmacy site.
Administering business continuity usage mode alerts
Each alert can be accessed by clicking onto the alert. The next section will explain how you can then action alerts and save the changes.
There is also the option to ‘select all on current page’. This allows you to select all the alerts that you can action. Note that you can’t action alerts generated by yourself. Once highlighted, these can then be updated in bulk by clicking the ‘bulk alert update’ button
Image of alert viewer home screen.
Completing the action details in the next screen will then update all the selected alerts with the same action details.
This method is recommended if you have been in a business continuity situation, have a large number of alerts to action, and are happy that the access to business continuity mode was justified.
Image of the bulk alert screen.
The status options can be applied to support any investigative work.