Skip to main content

Part of EPS prescription tracker guidance

EPS prescription tracker business continuity mode user guide part 1

Business continuity mode has been added to the EPS Prescription Tracker.

Within this mode:

Resident pharmacy staff will have access to summary level information on prescriptions which are nominated to their site. They will also be able to drill down to view prescription information relating to the patient and medication details.

Locum pharmacy staff using the (FFFFF) Smartcard role profile will also have access to summary level information relating to the EPS prescriptions which are nominated to the selected pharmacy site. However, patient and medication details will only be viewable when a search has been performed for the relevant prescription ID, or the patient NHS Number.

Access to this information is intended to assist business continuity planning and working for example helping to assist any discussions with GP practices, and helping to determine which patients might require emergency supply.

Further information about using BC Mode is given in this page. It includes how to use the mode and how to find prescription information to assist continuity working.  

Current Chapter

Current chapter – EPS prescription tracker business continuity mode user guide part 1


Summary

Business continuity mode has been added to the EPS Prescription Tracker.

Within this mode:

Resident pharmacy staff will have access to summary level information on prescriptions which are nominated to their site. They will also be able to drill down to view prescription information relating to the patient and medication details.

Locum pharmacy staff using the (FFFFF) Smartcard role profile will also have access to summary level information relating to the EPS prescriptions which are nominated to the selected pharmacy site. However, patient and medication details will only be viewable when a search has been performed for the relevant prescription ID, or the patient NHS Number.

Access to this information is intended to assist business continuity planning and working for example helping to assist any discussions with GP practices, and helping to determine which patients might require emergency supply.

Further information about using BC Mode is given in this page. It includes how to use the mode and how to find prescription information to assist continuity working.  


Accessing prescription tracker and selecting business continuity mode

Open EPS prescription tracker in the usual way, through the NHS Spine portal. You will need a smartcard. 

image showing how to choose the EPS Prescription Tracker from the NHS Spine portal.

Select the EPS prescription tracker from the NHS spine portal.  

 


Changing the mode

To use business continuity mode, you must select the change mode and then select business continuity mode.  

image showing how to select the change mode and then business continuity mode

 


Accepting the disclaimer

To proceed and use the business continuity mode you will need to agree to the terms and conditions in the disclaimer.  This will confirm that the pharmacy has a business continuity situation and that prescription details can not be accessed using the usual dispensing system, in the usual way.

You must accept the terms and conditions of entry to business continuity mode before being allowed to proceed. 

eps screen shot showing disclaimer screen

Selecting the close button shown in the bottom corner will exit business continuity mode and return the user to the normal operation mode.  


Selecting your pharmacy site

Resident pharmacy staff

If you have only one pharmacy site assigned onto your smartcard then the site will have been selected when you authenticated using your smartcard reader. If you work at more than one pharmacy then you will need to select the site for business continuity when authenticating access to the NHS Spine portal.

Locum pharmacy staff

Using (FFFFF) smartcard role profile: A locum (FFFFF) user must select and confirm which pharmacy site will use business continuity arrangements before proceeding see the images below. All activity by the locum whilst assigned to this site will be recorded within NHS Spine audit logs.  

screen shot of EPS showing select dispensing site screen

Select the pharmacy name to highlight it in blue and then select continue to confirm the site you have selected. 

screen shot of eps locum site confirmation screen

Click accept and continue to confirm the selected site or choose another pharmacy to return to pharmacy site selection or cancel to return to normal operation mode.  


Using tracker business continuity mode: find by prescription ID

Resident staff or locum (FFFFF) pharmacy staff can search by prescription ID to look up a single prescription. 

Enter the prescription ID and then select search.  Click on the prescription ID Link to display prescription information. 

eps screen shot showing how to search by prescription ID

Click in on the "prescription ID" link will display the prescription information screen which provides details of the quality and type of medicine prescribed. 

 

screen shot of EPS showing prescription information screen

Close in the top hand right hand corner will returns user back to the to search results.

The prescription medication column gives details of medication and dosage details. 


Find for my site

Resident staff or Locum (FFFFF) pharmacy staff can search by ‘Date Range’ to view all live prescriptions which are held on the NHS Spine for their site, within a set date range.

The information will be presented in a summary view filtered by ‘Prescribing Site’ and ‘Prescription Status’, for example ‘with dispenser’. Clicking on any underlined numeric value for each report will display a report containing the corresponding prescriptions.

Individual prescription information can then be accessed by clicking on the Prescription ID link.

screen shot of  eps business continuity mode

Click on the prescribing site name provides contact details for the prescribing site. 

Clicking on the prescription count total number provides a link to a drilled down report of search results sorted by their prescription status.  

Screenshot of dialogue box asking to confirm selected dispensing site

Prescribing site contact details. Close returns the user back to the summary statistics information. 

Please note

Please note: When running a search for an eRD (electronic repeat dispensing prescription) you must enter the date that the first prescription of the regime was created NOT the date of the most recent prescription, within the ‘start date’ field. For example: If a 12 month eRD regime started on 1 January and it is now 15 September and you are looking for prescription 9/12, you must put 1  January as the ‘start date’ NOT the start date of prescription 9/12 which would be 1 September.


image of EPS find my site screen

Users can also search for a specific patient by adding an NHS number to the date range search. Again the prescription ID will be available and prescription information can be viewed.

Click on prescription ID link to display prescription information. All patient and site search results are initially displayed in treatment type or issue or date order.  These can be filtered differently by clicking on a column header.  

Patient name and prescription ID values are only displayed for resident users. 

Screen shot of the screen seen when searching for a prescription

click on prescription ID link to display prescription information.

 

Please note

Please note: Locum FFFFF users will not have access to the Patient Name or Prescription ID link when searching using a Date Range search unless they add an NHS Number to the search. Locum (FFFFF) pharmacy staff may need to work with resident staff if further information is required. If Locum (FFFFF) pharmacy staff regularly work at the same pharmacy site they can speak with the pharmacy contractor and the Smartcard Registration Authority (RA) about getting the ODS code for that site added to their Smartcard, so that more information is accessible via BC Mode.


Search for a patient's NHS number

If the NHS Number is not known then this can be looked-up and selected using the new ‘Search for patient (NHS number)’ functionality (Figure 11).

Once you have identified the correct patient within the search results, click on the patient name. This will take you back to the search screen and automatically populate the search box with the NHS number.

screen shot of EPS showing search for NHS number screen

Type in the details and then press the search key.  

The close button returns the user back to search results.

You can click on the patient details to select the patient. You will then be taken back to the search results.  


Last edited: 31 January 2022 9:25 am