Dispensing system performance data by supplier

NHS Digital has been working with pharmaceutical dispensing system suppliers to make their Electronic Prescription Service more transparent and allow contractors to make informed decisions.

This page contains links to supplier sites providing information regarding their dispensing system.

SCAL notice for suppliers

Please refer to the Supplier Conformance Assessment List (SCAL) as the definitive source of supplier information and guidance for EPS development. You will receive the SCAL when you begin the EPS onboarding process.

We are pleased to confirm that all suppliers agreed to submit or make available, their performance data to NHS Digital. Users should note that data is provided voluntarily with no formal governance in place in addition performance may be measured differently by each supplier in accordance to their customer offering. Suppliers have been asked to include a narrative to detail how each measure is calculated.

We hope that collating dispensing system performance data in this way will:

make performance data more visible and accessible
allow comparison between the different service offerings

Dispensing supplier information

Dispensing supplier	Dispensing system	Self-published performance/KPI data - link
AAH	Proscript Link	Awaiting information
Boots UK	Columbus	Awaiting information
Cegedim RX	NexPhase Pharmacy Manager	Coming soon
Clanwilliam Health (RxWeb)	RxWeb	Awaiting information
Emis Health	Proscript Connect	Not provided
Invatech Health	Titan	Titan performance data
Lloyds	Compass	Awaiting information
Pharmacy2U	Qicscript	Not provided
Positive Solutions	Analyst	Positive Solutions performance data
SecuriCare	Securicare	SecuriCare performance data
VCare	V-RX	Awaiting information

Please note that performance/KPI metrics need to be viewed in the context supplied for each performance target. There is no set target across all patient medication record (PMR) system suppliers.

The statistics indicate the suppliers impacted and not necessarily defects with any system.

Last edited: 23 March 2022 7:34 am