This functionality delivers urgent supply and flu vaccination notifications to the practice MESH mailbox and creates a workflow task to complete the process.
GP practices still receive the full details of the urgent supply or flu vaccination in a PDF document and can add any additional information to the patient record manually as appropriate.
If the electronic message cannot be sent, pharmacies may revert to previous processes, so practice teams should continue to check for notifications received via NHSmail or post.
TPP SystmOne
If you use TPP SystmOne, the structured information in the electronic message can be read by your system. For flu vaccinations, key information will be added directly to the patient record without manually transcribing or completing a workflow task. There are some exceptions where clinicians will need to accept the changes. Further information is available from TPP.
If the electronic message cannot be sent, pharmacies may revert to previous processes, so practice teams should continue to check for notifications received via NHSmail or post.
EMIS Web
The system can read the structured information in the electronic message. For flu vaccinations, key information is added directly to the patient record without manually transcribing or completing a workflow task. There are some exceptions where clinicians will need to accept the changes. Users must choose to opt in to receive flu vaccination notifications in this way, and instructions are available on EMIS Now.
Urgent supply of medicines notifications should be reviewed and accepted by a clinician. If you use a third-party product such as Docman for your patient document management, you will need to configure your Document Management task settings in Workflow Manager. Instructions are available on EMIS Now.
If the electronic message cannot be sent, pharmacies may revert to previous processes, so practice teams should continue to check for notifications received via NHSmail or post.