The following changes are being delivered in a phased approach. This allows improvements to be introduced sooner and offers early feedback to help with future development.
Phase 1: Implemented in June 2021
Introduction of the new referral summary screen - provides a screen which details all the information that is relevant to the referral in one place. This replaces the previous action dropdown menu which was displayed when users select a UBRN.
A selection of other referring screens have also be updated with new formatting.
Phase 2: Implemented in November 2021
Enhancements were made to referrer worklists to display a dashboard type format to provide users with clearer and more valuable information.
Some worklists have been separated to better present the referral status improving visibility for users.
New labels on the dashboard screen will allow users to easily see new and overdue referrals, as well as improved dynamic filtering options.
Phase 3: 2022 (date to be confirmed)
Improvements to referral workflows will streamline the process, allowing easier navigation and a clearer display of information.
As well as enhancing the way users navigate, the reformatting of all the referring screens will be completed.
Users should expect the following workflows/screens to be different:
- creating a referral
- advice and guidance
- booking an appointment
- printing/emailing patient information
The changes in this phase will enhance service searching, displaying only relevant data for the referral, providing consistent screens for all tasks and the removal of pop-up windows.