When creating an advice and guidance request, referrers will notice tick boxes. These appear under the question: “Do you authorise the provider to convert this advice request into a referral if appropriate?”.
The tick box options are:
“Yes – I will ensure adequate clinical information is supplied”
“No – I only require advice at this time”
Neither of the authorisation tick boxes are selected on entering this screen. Once the advice request details have been completed, a tick box must be selected before the request can be sent.
Users will notice to the right of the tick box question is an information icon. Hovering over this will display further information related to the question being asked.
Once the comments field has been completed and an authorised tick box selected, the ‘Send Request’ button will be enabled.
Referrers can update the authorisation to convert field after the request has been sent to the provider by opening the request from the Advice and Guidance worklist and making the relevant changes.
All actions are logged in the UBRN history.
The e-RS pathway start will capture the date on which the provider converts the referral.