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Latest guidance for NHS on protecting against cyber attack


Last updated 18 May 2017: Latest information and guidance from NHS Digital's Data Security Centre on the cyber attack on the NHS on 12 May 2017.

Our Data Security Centre continues to work around the clock alongside the National Cyber Security Centre, to support NHS organisations that have reported any issues related to this cyber-attack.

Guidance documentation for NHS organisations impacted by the cyber incident have been distributed via our CareCERT bulletins but can also be accessed here:

NHS Digital letter explaining patches to protect against cyber attack

Technical guide for patching to protect against cyber attack

Responses to FAQs on the cyber attack on the NHS, updated 18 May 2017

Technical guidance on reconnecting to networks following precautionary disconnection

NHSmail - confirmation it is safe to connect updated 17 May 2017

CareCERT bulletin 160517

In addition to protective real time monitoring of national NHS IT services and systems, which were unaffected by this issue, we are supporting NHS organisations by:

  • undertaking cyber security testing and providing bespoke advice and action points
  • offering training for their health and care staff to ensure they know the simple steps to help to keep their organisation secure

If you have questions about whether your organisation is affected or what guidance you should follow locally, please contact your organisation's IT helpdesk.
If you're an IT manager and you believe your organisation is affected and require support or further information, please contact NHS Digital on or by calling 03003035222 (please note this is a new number, in use from 6 July 2017).

Cyber security incident (14 May)

Last edited: 11 April 2018 5:36 pm