Care Identity Management (CIM) is replacing the Care Identity Service application. On 28 March 2024 users will no longer be able to access the old application. This means that all users of the Care Identity Service application must migrate to Care Identity Management before that date.
Unlockers (local smartcard administrators) can complete their full role in Care Identity Management and should be using the service now.
Web guidance
If you prefer written guidance, it is available here on our website.
Drop in sessions for unlockers
This is a drop-in session aimed at unlockers (local smartcard administrators). You are welcome to attend any or all sessions, and share with your colleagues.
Agenda:
- Introducing Care Identity Management
- How to reset smartcard passcodes in CIM
- How to renew smartcard certificates that are due to expire in CIM
- Self-service smartcard unlock
- Questions about the service
Session schedule
There are different meeting links for each day.
Thursday 9 November
12:00 - 12:30
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Tuesday 14 November
12:00 - 12:30
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Thursday 16 November
12:00 - 12:30
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
