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Matthew Lund

Lead User Researcher at NHS Digital
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Copyright NHS Digital


Matthew is the Lead User Researcher for the Test and Trace programme at NHS Digital.


A couple book a test on their i-pad.
By Matthew Lund. 10 June 2021
Matthew Lund, who heads up the User Research team that works across the online COVID-19 Testing service, talks about the challenges of ensuring user research remains at the forefront of a vital, fast-moving and high-profile programme.