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Freddie Ivin

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Copyright NHS Digital


Freddie Ivin is a call handler for Integrated Care 24 which is the trust that runs the NHS 111 service for Norfolk, south/mid Essex and East Kent.


Call handler Freddie Irvin is at his desk taking calls for the NHS 111 service in Norfolk
By Freddie Ivin, Gina Gill. 16 October 2020
On #StartAHeart day, Freddie Ivin, a call handler for the NHS 111 service in Norfolk, explains the vital training role NHS Digital plays in helping call handlers deal with CPR calls, and Gina Gill describes the impact of a call she received about a man who had stopped breathing in her role as a NHS 111 Health Advisor for the Yorkshire Ambulance Service.