Skip Navigation

BETA: This is our new website. Please tell us what you think. You can still go to our old website.


NHSmail is a secure email service approved by the Department of Health for sharing patient identifiable and sensitive information. Any organisation commissioned to deliver NHS healthcare or related activities can use NHSmail.

You can log in to NHSmail at

Your local helpdesk
Your local IT team should be your first point of contact for help with your account, such as unlocking your account or a password reset. They can also assist in setting up a mobile phone or email programme to connect to NHSmail.

NHSmail helpdesk
For all other queries regarding NHSmail, the national NHSmail helpdesk is available 24 hours a day, 365 days a year on 0333 200 1133, or via email at

About NHSmail

NHSmail is available for use by any organisation commissioned to deliver publically funded health and social care.

More than half-a-million staff already use NHSmail on a daily basis in England and Scotland to help them deliver better patient care.

User numbers are growing at a rate of more than 10 per cent each year, as more organisations choose NHSmail as their preferred email service. This icon NHSmail factsheet [77.03Kb] provides some of the key facts and figures about the service.

Start using NHSmail

There are a number of options now available for organisations looking to join NHSmail. Find out how to  register for an account or switch your organisation to NHSmail


NHSmail is accredited to government OFFICIAL status for sharing patient identifiable and sensitive information, meaning it meets a set of information security controls that offer an appropriate level of protection against loss or inappropriate access.

More information about NHSmail

About NHSmail
NHSmail governance
NHSmail policies
NHSmail service status
NHSmail and the Secure Email Standard
NHSmail support

Have a question? Call us on 0300 303 5678 or contact

Tell us what you think of the new website beta.

We use cookies to provide you with a better service. Carry on browsing if you're happy with this, or find out how to manage cookies. Find out more