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NHS WiFi in GP practices

NHS WiFi is being rolled out to GP practices in England.

Local Clinical Commissioning Groups (CCGs) are responsible for choosing a supplier that can provide an NHS WiFi compliant system which suits their needs, and working with them to implement it across their local GP practices. The chosen system must be based on a set of policies and guidance defined by NHS Digital. It must be in place by the end of 2017.

On this page

What NHS Digital will do to support the implementation of NHS WiFi in GP practices
What CCGs need to do to implement NHS WiFi in GP practices
What GP practices need to do to implement NHS WiFi
Funding to implement NHS WiFi in GP practices
Timescales for NHS WiFi in GP practices
Procurement - buying WiFi services for NHS WiFi
Reporting on your CCG's progress with NHS WiFi implementation in GP practices
Reporting on usage of NHS WiFi in GP practices
Support and maintenance of NHS WiFi
Encouraging awareness and helping patients get online with NHS WiFi
Contact

What NHS Digital will do to support the implementation of NHS WiFi in GP practices

NHS Digital will provide:

  • the standards and requirements that NHS WiFi solutions must meet, including using standardised landing pages and standardised usage reporting: see How to set up NHS WiFi
  • funding to CCGs (via NHS England) for the roll-out of WiFi services, covering implementation and running costs for the first 2 years
  • help with support and availability of technical and commercial expertise

What CCGs need to do to implement NHS WiFi in GP practices

CCGs must:

  • assign a named project manager to oversee the process and act as the primary point of contact for their CCG with the NHS Digital WiFi project team
  • design a solution that meets NHS WiFi standards and requirements and fulfils local needs
  • choose a supplier to provide the solution and buy it from them (procure it)
  • tell GP practices and other local stakeholders what is going to happen and when
  • implement the chosen NHS WiFi compliant solution in GP practices locally, following local ICT policy
  • report progress to NHS Digital at defined stages of the process

What GP practices need to do to implement NHS WiFi

GP practices must:

  • allow the selected supplier or in-house team reasonable access to their site for all the survey, installation and commissioning work needed
  • advise patients on NHS WiFi's availability and use ( icon posters and other marketing materials [587.6KB] are available)

Funding to implement NHS WiFi in GP practices

CCGs will get funding to implement NHS WiFi in general practices based on a calculation of GP surgery size. The funding will be part of the yearly GP IT fund and will come from NHS England. We will be writing to CCGs individually with the funding allocation and arrangements.

Timescales for NHS WiFi in GP practices

June 2017: letters with details of funding sent out to CCGs

31 December 2017: deadline for all GP practices to have compliant WiFi in place and accessible to patients and the public.

Procurement - buying WiFi services for NHS WiFi

CCGs can choose whether to:

CCGs can partner with other organisations to save money. We can give you more details on the CCS aggregated buying service. Some CCGs in the early-adopter phase found it saved time, money and effort to combine procurement with neighbouring CCGs, so we recommend you consult with other CCGs in your region to see if this is possible.

Where a site already has WiFi you should discuss the new NHS WiFi standards and requirements with your supplier and agree how they will make their system compliant, and how long this will take.

Reporting on your CCG's progress with NHS WiFi implementation in GP practices

If you are responsible for implementing NHS WiFi in GP practices for your CCG, we need you to tell us when:

  • Your CCG/CSU starts the buying process (procurement)
  • A supplier is chosen and contracted
  • Implementation in the first practice starts
  • All practices in your CCG area have WiFi available to patients and staff

An online form for reporting progress is being developed and we will discuss this with your nominated project manager once it is complete. A progress map will be updated periodically to show how NHS WiFi implementation is progressing across the CCGs in England. This will be activated when reporting starts.

Reporting on usage of NHS WiFi in GP practices

Each CCG will need to submit periodic usage reports for NHS Wifi in GP practices, so that we can monitor how much it's being used. Reporting should start from the month after your NHS WiFi programme funded implementation is complete. You will need to make sure your chosen WiFi solution is set up to collect the right information. See Reporting on usage of NHS WiFi in GP practices on the page How to set up NHS WiFi.

Support and maintenance of NHS WiFi

CCGs are responsible for working with providers to arrange support that meets local needs.

Encouraging awareness and helping patients get online with NHS WiFi

This icon NHS WiFi publicity materials resource pack [587.6KB] contains printable posters, images for screen display and images for social media, to help raise awareness in your area.

Contact

Contact the team directly on nhswifi@nhs.net

NHS WiFi pages

How to set up NHS WiFi in GP practices

Full technical guidelines, network specifications and technical reporting requirements.

Guidance for CCGs on planning the NHS WiFi procurement and implementation process

Important factors to take into account in planning your project.

NHS WiFi events

Register for events to help your CCG progress with NHS WiFi, and view resources from past events.

NHS WiFi Leeds and London conferences

18/20 July 2017, Leeds/London

Have a question? Call us on 0300 303 5678 or contact enquiries@nhsdigital.nhs.uk.

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