NHS WiFi will give staff and patients access to WiFi in NHS settings in England.
Download NHS WiFi posters and marketing materials [587.6KB] to make users aware of the service in your GP practice.
Find out about our NHS WiFi events in July 2017.
NHS Digital is working to make sure that everyone can access free WiFi in NHS sites in England, as set out in the NHS England General Practice Forward View. NHS WiFi will provide a secure, stable, and reliable WiFi capability, consistent across all NHS settings. It will allow patients and the public to download health apps, browse the internet and access health and care information.
Local Clinical Commissioning Groups (CCGs) are responsible for choosing a supplier that can provide an NHS WiFi compliant system which suits their needs, and working with them to implement it across their local NHS sites. The chosen system must be based on a set of policies and guidance defined by NHS Digital.
The first part of the NHS WiFi programme is to get all GP practices set up by the end of 2017. The guidance on these pages relates to implementing NHS WiFi in GP practices. Hospitals and secondary care will follow in 2018.
On this page
What NHS Digital will do to support the implementation of NHS WiFi in GP practices
What CCGs need to do to implement NHS WiFi in GP practices
What GP practices need to do to implement NHS WiFi
Funding to implement NHS WiFi in GP practices
Timescales for NHS WiFi in GP practices
Procurement - buying WiFi services for NHS WiFi
Reporting on your CCG's progress with NHS WiFi implementation in GP practices
Reporting on usage of NHS WiFi in GP practices
Support and maintenance of NHS WiFi
Encouraging awareness and helping patients get online with NHS WiFi
NHS Digital will provide:
- the standards and requirements that NHS WiFi solutions must meet, including using standardised landing pages and standardised usage reporting: see How to set up NHS WiFi
- funding to CCGs (via NHS England) for the roll-out of WiFi services, covering implementation and running costs for the first 2 years
- help with support and availability of technical and commercial expertise
- assign a named project manager to oversee the process and act as the primary point of contact for their CCG with the NHS Digital WiFi project team
- design a solution that meets NHS WiFi standards and requirements and fulfils local needs
- choose a supplier to provide the solution and buy it from them (procure it)
- tell GP practices and other local stakeholders what is going to happen and when
- implement the chosen NHS WiFi compliant solution in GP practices locally, following local ICT policy
- report progress to NHS Digital at defined stages of the process
GP practices must:
- allow the selected supplier or in-house team reasonable access to their site for all the survey, installation and commissioning work needed
- advise patients on NHS WiFi's availability and use ( posters and other marketing materials [587.6KB] are available)
CCGs will get funding to implement NHS WiFi in general practices based on a calculation of GP surgery size. The funding will be part of the yearly GP IT fund and will come from NHS England. We will be writing to CCGs individually with the funding allocation and arrangements.
June 2017: letters with details of funding sent out to CCGs
31 December 2017: deadline for all GP practices to have compliant WiFi in place and accessible to patients and the public.
CCGs can choose whether to:
- carry out the work with an IT organisation or internal team of their choice
- or, use the existing Crown Commercial Service (CCS) network agreement framework or other frameworks
CCGs can partner with other organisations to save money. We can give you more details on the CCS aggregated buying service. Some CCGs in the early-adopter phase found it saved time, money and effort to combine procurement with neighbouring CCGs, so we recommend you consult with other CCGs in your region to see if this is possible.
Where a site already has WiFi you should discuss the new NHS WiFi standards and requirements with your supplier and agree how they will make their system compliant, and how long this will take.
If you are responsible for implementing NHS WiFi in GP practices for your CCG, we need you to tell us when:
- Your CCG/CSU starts the buying process (procurement)
- A supplier is chosen and contracted
- Implementation in the first practice starts
- All practices in your CCG area have WiFi available to patients and staff
An online form for reporting progress is being developed and we will discuss this with your nominated project manager once it is complete. A progress map will be updated periodically to show how NHS WiFi implementation is progressing across the CCGs in England. This will be activated when reporting starts.
Each CCG will need to submit periodic usage reports for NHS Wifi in GP practices, so that we can monitor how much it's being used. Reporting should start from the month after your NHS WiFi programme funded implementation is complete. You will need to make sure your chosen WiFi solution is set up to collect the right information. See Reporting on usage of NHS WiFi in GP practices on the page How to set up NHS WiFi.
CCGs are responsible for working with providers to arrange support that meets local needs.
This NHS WiFi publicity materials resource pack [587.6KB] contains printable posters, images for screen display and images for social media, to help raise awareness in your area.
Contact the team directly on firstname.lastname@example.org