Summary information published today on NHS e-Referral Service
Notes for editors
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- e-RS referral data – a referral is defined as a request to another clinician to assist with management of a patient's health issue, this may result in creating an appointment request with a shortlist of suitable services, into one of which the patient may book an appointment. Each referral has a unique booking reference number.
- e-RS bookings data - includes the number of successful initial bookings made as the result of a referral. A booking may be made at the same time as a referral, or at a later date. It includes bookings of referrals previously on the Appointment Slot Issues (ASI) worklist, provided the provider updates the e-referral system with the booking information.
- e-RS appointment slot issue (ASI) data - during the appointment booking process e-RS will allow the referral to enter the ASI process if there are no slots available for booking at the time of the appointment search. This action is called ‘Defer to Provider’. Each time the referral is deferred the referral will appear on the service providers ‘Appointment Slot Issues’ worklist. It is this action we are reporting.
- Only activity attributed to English CCGs, and other English organisations is included in this analysis. As the CCG is based on the postcode of the referring organisation, it is possible that patients are interacting with services in England but resident in other countries outside of England i.e. Scotland, Wales and the Channel Islands.
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Last edited: 11 June 2020 8:05 am