We have detected that you are using Internet Explorer to visit this website. Internet Explorer is now being phased out by Microsoft. As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. Some features on this site will not work. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. If you have difficulty installing or accessing a different browser, contact your IT support team.
NHS Digital must be credited as the source of this information.
Notes for editors
- The aim of PLACE assessments is to provide a snapshot of how an organisation is performing against a range of non-clinical activities which impact on the patient experience of care - cleanliness; the condition, appearance and maintenance of healthcare premises; the extent to which the environment supports the delivery of care with privacy and dignity; the quality and availability of food and drink, and the extent to which premises are equipped and able to meet the needs of people with dementia and/or disability against specified criteria. The criteria included in PLACE assessments are not standards, but they do represent both those aspects of care which patients and the public have identified as important, and good practice as identified by professional organisations whose members are responsible for the delivery of these services, including but not limited to the Healthcare Estates Facilities Managers Association, the Association of Healthcare Cleaning Professionals and the Hospital Caterers Association.
- The Disability assessment looks at specific disability-related criteria and is not a full comprehensive environmental disability assessment.
- The size of an assessment team is decided entirely by the organisation undertaking the assessment. NHS Digital stipulate that the number of staff should not exceed the number of patient assessors. This means, in practice, that the smallest team would be three (one member of staff, two patient assessors) but there is no upper limit.
Share this page
Last edited: 29 January 2020 10:46 am
14 January 2021
14 January 2021
7 January 2021
31 December 2020