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HSCN Suppliers

The Health and Social Care Network (HSCN) will provide a reliable, efficient and flexible way for health and social care organisations to access and exchange electronic information.

The HSCN is a new data network for health and care organisations
HSCN central service suppliers
HSCN connectivity suppliers
Why you should become an HSCN connectivity supplier
Apply to become an HSCN connectivity supplier
HSCN supplier compliance status
HSCN Peering Exchange
HSCN Supplier pack
HSCN design - baseline position documents
HSCN compliance documents
Document library

The HSCN is a new data network for health and care organisations

The HSCN will provide a reliable, efficient and flexible way for health and social care organisations to access and exchange electronic information.

By reducing complexity, standardising networks, enabling service sharing and extending the parameters of collaborative working, it will save money, enable information to be reliably shared and help health and social care staff work together in more effective and efficient ways.


HSCN central service suppliers

This section details suppliers providing central network services to HSCN. These services will be contracted centrally by NHS Digital to external providers who will deliver the key tools and expertise to ensure the security and stability of HSCN.

HSCN peering exchange services

NHS Digital can confirm that Redcentric Solutions Ltd has been awarded the HSCN peering exchange services contract for 3 years, following a competitive procurement process. The HSCN peering exchange connects all HSCN connectivity supplier networks together. This means organisations can share and access services regardless of which HSCN connectivity supplier they use.

The Peering Exchange, provided by Redcentric Solutions Ltd, is built and HSCN connectivity suppliers are now connecting their networks to it.

HSCN Advanced Network Monitoring (ANM) service

NHS Digital can confirm that Capita Business Services Ltd has been awarded the HSCN Advanced Network Monitoring (ANM) services contract for 3 years, following a competitive procurement process.

The HSCN ANM service inspects all internet traffic from HSCN connectivity suppliers and instantly blocks any known malicious content. The ANM is currently in development and will be tested during September 2017.

HSCN Network Analytics Service (NAS) partner

NHS Digital can confirm that Computacenter UK Ltd has been successful in the HSCN Network Analytics Services (NAS) procurement.

The procurement comprised of two Lots; Computacenter has therefore been awarded the NAS Partner contract for an initial 2 year term, and a contract to supply the materials required to build and scale the NAS for a period of up to 4 years.

The NAS monitors the heartbeat of HSCN and identifies any new or anomalous behaviour on any part of HSCN.  

The NAS is an in-house NHS Digital capability being established in partnership with Computacenter (UK) Ltd. It is currently in development and will be tested during September 2017.


HSCN connectivity suppliers

Why you should become an HSCN connectivity supplier

HSCN will be delivered by multiple suppliers providing interoperable network services that adhere to an agreed set of standards. This means health and social care organisations are able to replace existing Transition Network connectivity services with HSCN services purchased from a choice of suppliers within a competitive marketplace.

Any network supplier able to demonstrate compliance with the HSCN standards (detailed in the HSCN Obligations Framework) will be able to sell and deploy HSCN network services to the health and care sector.

We've designed the icon HSCN Obligations Framework [159.91KB] in consultation with industry in order to ensure close alignment with common industry standards and to maximise supplier participation in the HSCN Marketplace.

Whilst health and social care organisations will need to obtain HSCN compliant connectivity to support their business operations, we're not mandating any particular supplier or purchasing route for them to use. HSCN is designed to enable health and social care organisations to choose the suppliers and network solutions that best meet their needs.

HSCN will provide a large consumer base for suppliers

HSCN will open up access for suppliers to a large consumer base made up of both existing NHS organisations and the numerous non-NHS organisations becoming increasingly involved in the provision of health and care 

HSCN creates more opportunities for network and system suppliers

The HSCN standards have been designed to enable small, medium and large network suppliers to achieve HSCN compliance and sell connectivity services to the health and care sector. Suppliers with regional rather than national coverage will be able to take part and compete alongside larger suppliers.


Apply to become an HSCN connectivity supplier

If you're interested in becoming a HSCN connectivity supplier you'll need to read the HSCN design-baseline position documents and the compliance documents, and complete the application form below. If you would like to discuss becoming a HSCN Supplier then please contact enquiries@nhsdigital.nhs.uk FAO Supplier compliance team.


HSCN Supplier compliance status

Suppliers must be HSCN Compliant in order to offer network connectivity services. Suppliers will therefore need to pass through the HSCN Compliance process.

The HSCN compliance model is made up of three stages:

  • Stage 1 (pre-market): obligations which must be met before the supplier can market/sell HSCN-badged services.
  • Stage 2 (pre-live): obligations which must be met, and core infrastructure that must be connected to, before a supplier can begin to provide services to consumers
  • Stage 3 (post-live): obligations which can only be proven by supplier performance once the supplier is delivering HSCN services. There will be regular assessments of supplier performance and adherence to the framework.

Compliance stages for customers

The below is a brief overview of what stage 1 and stage 2 Consumer Network Service Provider (CN-SP) compliance means for HSCN customers.

Stage 1 compliance

HSCN stage 1 compliance demonstrates that a supplier is capable of delivering HSCN connectivity in a way that meets the obligations and adheres to the standards set out by NHS Digital in the HSCN Obligations Framework.

At this stage suppliers also sign a Deed of Undertaking with NHS Digital which binds them to comply with the HSCN Obligations Framework.

In order to market themselves as an HSCN Supplier and start engaging in HSCN procurements, suppliers must have achieved HSCN stage 1 compliance.

Stage 2 compliance

HSCN stage 2 compliance is achieved when suppliers provide NHS Digital with detailed solution design information and successfully connect to the HSCN central services (including the HSCN Peering Exchange).

When suppliers achieve Stage 2 compliance, NHS Digital provides them with a certificate.

In order to deploy live HSCN connectivity, suppliers must have achieved stage 2 compliance.

 What it demonstratesHow to know who is compliantWhat it enables the supplier to do
Stage 1 complianceSupplier meets the obligations and adheres to the standards set out by NHS Digital in the HSCN Obligations Framework. Stage 1 Compliant suppliers will have the HSCN assurance mark.
They will have a tick against stage 1 compliance in the table below.
Market themselves as an HSCN connectivity supplier.
Engage in HSCN procurements.
Quote for provision of HSCN services.
Stage 2 complianceSupplier can provide live HSCN Connectivity.Stage 2 compliant suppliers will have a Stage 2 compliant certificate issued by NHS Digital. 
They will have a tick against stage 1 and stage 2 compliance in the table below.
Provide live HSCN connectivity services.

The table below shows the stage of HSCN compliance for each CN-SP and HSCN contact details for compliant suppliers.

Supplier nameStage 1 complianceStage 2 ComplianceContact details
Convergence Grouphscn@convergencegroup.co.uk
MLL Telecom Ltdhscn@mlltelecom.com
Redcentrichscn@redcentricplc.com
AdEPT TelecomCompliance process underwayhscn@adept-telecom.co.uk
BTCompliance process underwaybt.hscn@bt.com
Carelink - Piksel LtdCompliance process underwaySales-carelink@piksel.com
Daisy GroupCompliance process underwayhscn@daisygroup.com
Exponential-eCompliance process underwayhttp://www.exponential-e.com/contact-us
IT Professional Services LtdCompliance process underwayHSCN@itps.co.uk
KCOMCompliance process underwayhscn@kcom.com
Level 3Compliance process underwaypsn@level3.com
Node 4Compliance process underwaysales@node4.co.uk
NYnetCompliance process underwayenquiries@nynet.co.uk
OCSLCompliance process underwayinfo@ocsl.co.uk
Updata Infrastructure UK (Capita IT services)Compliance process underwayinfo@updata.net
Virgin Media BusinessCompliance process underwayhttps://forms.virginmediabusiness.co.uk/contact-us/sales/
CapitaCompliance process underway  
IMS HealthCompliance process underway  
Interoute Communications LtdCompliance process underway  
LypyCompliance process underway  
Secure Information AssuranceCompliance process underway  
Telefonica O2Compliance process underway  
TNPCompliance process underway  
VodafoneCompliance process underway  
XiconCompliance process underway  

Other suppliers, including Gamma Telecom Ltd and Maintel, are currently in the process of commencing HSCN compliance. 


HSCN Peering Exchange

The HSCN Peering Exchange Service has been contracted to Redcentric Solutions Ltd.

The Peering Exchange is a critical component of HSCN and allows the interconnection of multiple supplier networks - enabling HSCN consumers using different network suppliers to reliably communicate.

Platform delivery is complete and the Peering Exchange is fully interconnected with the Transition Network.

The HSCN Peering Exchanges will be located at:

London

Telehouse North, Coriander Avenue, Poplar, London, E14 2AA

http://www.telehouse.net/london-data-centres

Manchester

Equinix MA3, Joule House, 76 Trafford Wharf Road, Manchester, M17 1HE

http://www.equinix.co.uk/

CN-SPs are recommended to make direct contact with these data centre suppliers to enquire about rack space, cross-connects and backhaul options.

Once suppliers have passed the HSCN stage 1 compliance gate they can apply for a Peering Exchange connection from Redcentric. An application form will be provided by Redcentric upon request. NHS Digital will work with Redcentric to support suppliers with the implementation and testing process.

For more detailed guidance and documentation on the HSCN Peering Exchange please email us at enquiries@nhsdigital.nhs.uk.


HSCN Supplier pack

An HSCN supplier pack is available for connectivity suppliers who have applied for and achieved stage 1 HSCN compliance. Please email enquiries@nhsdigital.nhs.uk with "HSCN Supplier compliance" in the subject line to request this guidance and documentation.  


HSCN design - baseline position documents

We have documented the HSCN design within the two documents below.

This is the icon HSCN Operational Design Overview [917.3KB] which describes the technical operating model for HSCN.

This is the icon HSCN Solution Overview [1.11MB] which describes the technical infrastructure and HSCN services that support this.


HSCN compliance documents

The following documents and application form are now available.

The icon HSCN Compliance Operating Model [959.36KB] details the process and required activities that a supplier will need to undertake in order to achieve and retain HSCN Compliance. Please read this document prior to reading any of those detailed below as it will help you understand the overall process of becoming a HSCN Supplier and the compliance documentation structure.

This icon HSCN Compliance Release and Configuration Note (RCN) [350.93KB]  introduces the revised Operating Model and Obligations Framework and explains what we have changed, the reasons why and how the changes have been affected.

The HSCN Compliance application form must be completed by the supplier in order to apply for Stage 1 HSCN Compliance.

Upon reaching Stage 1 compliance, suppliers will be permitted to use the icon HSCN Assurance Mark. [502.98KB]

The icon CAS(T) Security Addendum and annex [756.69KB]  and  icon Compliance Addendum annex A [53.54KB]  is Appendix item 3 in the HSCN Compliance Operating Model. It indicates when suppliers must achieve compliance against the listed security controls. This is in order to obtain and maintain HSCN Compliance, in addition to the business continuity controls that need to be met in order to achieve the HSCN minimum compliance baseline.

The icon HSCN Obligations Framework [159.91KB] details the obligations that HSCN Suppliers shall adhere to for the supply, delivery and operation of HSCN Connectivity Services to HSCN Consumers.

The icon HSCN CN-SP Service Management Requirement Addendum [2.24MB]  provides additional detail for section 3 (Service Management Requirements) of the HSCN Obligations Framework.

The icon Consumer Network Service Provider (CN-SP) obligated Data Requirement template [140.17KB] is to be submitted periodically as instructed within the Service Management Addendum and service co-ordinator guidelines. This is the approved dataset requesting structured information to be used by the HSCN Authority for operational and service management purposes.

The icon CN-SP Deed [313.02KB] details HSCN Supplier and HSCN Authority undertakings required to ensure that the HSCN Connectivity Services are provided to an appropriate quality. The CN-SP Deed must be signed by the supplier in order to achieve Stage 1 HSCN Compliance and HSCN Supplier status.

The icon HSCN Mandatory Supplemental Terms [26.5KB] provides a set of standard clauses that HSCN Suppliers must include in every HSCN Consumer Contract for the delivery of HSCN Connectivity Services.

The change control process describes the mechanism by which amendments will be made to the supplier compliance product set. This document is being drafted and will be discussed with the Innopsis group prior to publication.


Document library

Document titleDate published / last reviewed
icon HSCN Operational Design Overview [917.3KB] 12 April 2017
icon HSCN Solution Overview [1.11MB] 12 April 2017
icon HSCN Compliance Operating Model [959.36KB] 21 September 2017
icon CAS(T) Security Addendum and annex [756.69KB] 06 October 2017
icon Compliance Addendum annex A [53.54KB] 06 October 2017
icon HSCN Obligations Framework [159.91KB] 21 September 2017
icon HSCN CN-SP Service Management Requirement Addendum [2.24MB] 05 December 2016
icon CNSP obligated data requirement template [140.17KB] 12 October 2017
icon CN-SP Deed [313.02KB] 12 May 2017
icon HSCN Mandatory Supplemental Terms [26.5KB] 05 December 2016
icon HSCN Compliance RCN [350.93KB] 21 September 2017

Have a question? Call us on 0300 303 5678 or contact enquiries@nhsdigital.nhs.uk.

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