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HSCN news and events

Find out about the latest news and events for HSCN.

HSCN webinars
HSCN events
HSCN news


HSCN DPS (RM3825) webinars

Following the launch of the HSCN DPS (RM3825) CCS will be running regular webinars on the second Tuesday in each month in which they will take new customers through the DPS, focusing on:

  • Scope of DPS
  • Ordering process
  • Aggregated Procurements
  • What CCS can do for you

Following the presentation, there will be an opportunity to ask questions or raise any issues.

You can register to at attend a webinar on one of the following dates:

During 2017 the HSCN team ran a series of webinars on:

  • regional procurement and migration guidance for NHS organisations
  • changes surrounding the end of the N3 Agreement and preparing your move to the Health and Social Care Network
  • the HSCN Connection Agreement
  • HSCN migration for the private sector
  • HSCN IP address migration

For further information on these webinars or to request a copy of the presentations used please email


Events throughout 2018 will be added here.


CCS Launches new HSCN Access Services dynamic purchasing system (RM3825)

27 November 2017

NHS Digital are pleased to announce that the new dynamic purchasing system (DPS) for HSCN Access Services, RM3825, went live for customers on Friday 24th November.

CCS and NHS Digital worked together to develop an innovative and simplified DPS for the provision of HSCN connectivity and we're expecting all HSCN compliant suppliers to join the DPS. RM3825 is recommended by NHS Digital as the most efficient route to market for HSCN procurement and will be used for all HSCN aggregated procurements.

See below for the CCS announcement of the DPS go live, and visit the CCS website for more information.

HSCN DPS goes live

CCS is delighted to announce the launch of a new Health and Social Care Network (HSCN) agreement in conjunction with NHS Digital, and Innopsis.

HSCN enables health professionals from NHS trusts, hospitals, GPs, social care organisations and non-public sector bodies to communicate and share information, delivering efficient, effective public services that meet the needs of citizens.

The new agreement will help health and social care organisations transform their network access from a single network to a vibrant and competitive multi supplier network, that will generate significant cost savings for health and social care consumers.

This competitive marketplace is enabled by a dynamic purchasing system (DPS) tailored to HSCN requirements, initially with 9 suppliers, including SME's. This is expected to increase over the coming months as and when suppliers become HSCN compliant, ensuring offerings remain competitive and innovative.

HSCN specific terms and conditions which are pre-agreed with industry will reduce existing procurement timescales, saving time and money drafting and negotiating bespoke documentation. The standardised documentation also enables HSCN consumers to generate great savings compared to their current arrangements. 

Dermot Ryan, NHS Digital's HSCN Programme Director says:

'Creating a competitive market for network services in health and social care, to drive both product innovation and value for money, has been an ambition of the HSCN programme since the outset. Working in partnership with Crown Commercial Service, the establishment of the HSCN dynamic purchasing system is a significant part of realising this ambition. The DPS will promote the formation of a thriving market in HSCN services and provide health and social care customers with an easy to use, low risk way of procuring compliant services.'

For more information on our new DPS, the latest supplier list and guidance, visit our website, see our previous blog Are you ready for HSCN?, or contact us

Health and Social Care Network (HSCN) successfully launches with first live customer

26 October 2017

The first customer has connected to the Health and Social Care Network, which allows health and care organisations to work better together to provide improved care for patients.

Crescendo Systems Limited, a third party digital dictation and clinical records management systems firm, became the first organisation to gain access to the Health and Social Care Network, on 19 October.

HSCN, which has been designed and built by NHS Digital in partnership with suppliers and customers, is the successor to the N3 network and will connect the health and social care system through a highly reliable private network and security enhanced internet from a choice of suppliers.

It provides a reliable, efficient, economic and flexible way for health and social care organisations to access and exchange patient records and other electronic information.

Crescendo's connection has been supplied by MLL Telecom, one of 15 suppliers who have already achieved HSCN compliance. There will be a gradual increase in organisations migrating from N3 to HSCN over the coming months, enabling all organisations to benefit from moving to HSCN by August 2020.

The first NHS organisations are expecting to go live with HSCN this winter and include Moorfields Eye Hospital NHS Foundation Trust, West Midlands Ambulance Service and Devon Doctors.

HSCN was tested at a number of NHS pilot sites over a three-month period before going live. NHS applications such as the Spine portal, Summary Care Records, Lorenzo, eReferrals and Electronic Prescription Service were all successfully tested.

A number of organisations have already launched procurements to obtain HSCN connectivity and the response from the telecommunications market has been extremely positive both in terms of amount of competition and value for money. All organisations previously connected to N3 are progressing plans to procure and start migration to HSCN over the next 12 months.

Tom Denwood, Senior Responsible Owner for the HSCN Programme at NHS Digital, said: "HSCN represents a fantastic opportunity for health and social care integration right across the sector and will allow organisations to collaborate together more closely which will have a huge benefit for citizen care.

"It is a brilliant example of new technology meeting the demands of a modern and forward-thinking NHS.
"The successful launch sends out the message that HSCN is now open for business and there are so many great benefits that organisations can take advantage of by signing up for the service."

Dermot Ryan, Director of the HSCN Programme at NHS Digital, said: "The first connection to the new Health and Social Care Network is a critical milestone in the journey towards patient-centred care. Fundamental to this success has been the excellent collaboration between the telecoms industry, customers and NHS Digital.

"We now look forward to more organisations taking advantage of the innovation, cost savings and enhanced security capabilities of the network and to creating a thriving market for network services in health and social care.

Ian Wilcox, MLL's Health Sector Business Development Director, said "The first live HSCN connection is the culmination of a well-run programme and should be seen as an exemplar for public/private sector engagement.

"The approach has enabled NHS Digital's clear objectives to be realised through an open dialogue, achieving a framework that does not create an insurmountable barrier for small and medium-sized enterprises (SMEs) to compete alongside the large telecoms firms for HSCN services, supporting the Government's policy of increasing SME involvement in public sector contracts."

Confirmation of funding for HSCN connectivity

13 June 2017

We've sent confirmation of the funding levels available for NHS organisations during June 2017. More information on HSCN funding allocations can be found on the HSCN connectivity funding page.

Health and Social Care Network awards Network Analytics Services contract

22 May 2017

NHS Digital can confirm that Computacenter UK Ltd has been successful in the HSCN Network Analytics Services (NAS) procurement.

The procurement comprised of two Lots; Computacenter has therefore been awarded the NAS Partner contract for an initial 2 year term, and a contract to supply the materials required to build and scale the NAS for a period of up to 4 years.

The Network Analytics Service is a core component of the HSCN solution. The NAS will monitor network traffic and event data; and analyse this using a combination of software tooling and specialist resource to proactively identify abnormal traffic patterns and potentially malicious traffic on the HSCN. The service will be operated by NHS Digital, initially with the support of the NAS Partner.

This contract is another significant step forward in establishing HSCN core capabilities in readiness for migration.

Health and Social Care Network awards Advanced Network Monitoring contract

15 May 2017

NHS Digital can confirm that Capita Business Services Ltd has been awarded the HSCN Advanced Network Monitoring (ANM) services contract for 3 years, following a competitive procurement process.

The ANM service forms a key part of HSCN's central security controls by monitoring and filtering internet traffic on the network.

It is a critical component of the HSCN infrastructure and the contract is another significant step forward in establishing HSCN services.

Health and Social Care Network awards Transition Network contract

9 March 2017

NHS Digital has awarded a three year contract to British Telecommunications (BT) for the Health and Social Care Network (HSCN) Transition Network, which will assist in providing service continuity to N3 users as they move their network connectivity over to HSCN.

The N3 contract ends on 31 March 2017. NHS Digital is currently supporting N3 users to procure and move to HSCN services, which will be available from multiple suppliers.

The HSCN Transition Network provides a stable platform from which to move legacy N3 services to HSCN. It will reduce in size and cost as services are moved to HSCN, until it is no longer required.

HSCN Programme awards Peering Exchange contract

25 January 2017

The HSCN has achieved a major milestone with the award of the Peering Exchange Service contract to Redcentric Solutions Ltd.

The Peering Exchange is a critical component of HSCN and allows the interconnection of multiple supplier networks - enabling HSCN consumers using different network suppliers to reliably communicate.

Redcentric was selected following a competitive procurement process and the contract was awarded for 3 years.

Dermot Ryan, HSCN Programme Director for NHS Digital, said: "We are pleased to have awarded this contract to Redcentric. The Peering Exchange is a critical component of the HSCN infrastructure and the contract is a significant step forward in establishing an HSCN marketplace of assured network services. This marketplace will drive competition amongst suppliers, improve consumer choice, support innovation and deliver value for money. It is an important milestone in the migration from N3 to HSCN and will enable more opportunities for collaboration and support digital transformation which enhances health and social care."

Mo Siddiqi, Redcentric's Chief Operating Officer, added: "We are extremely proud to have been selected to underpin this key NHS Digital initiative. Our selection is due to the dedication and quality of our people and built on the foundation of many years of investment in the public and health care space. We are already one of the largest suppliers of N3 connectivity solutions and set to be amongst the first wave of new Consumer Network Service Providers (CNSPs). We take our responsibility very seriously and are totally committed to delivering this critical infrastructure and service for NHS Digital as part of our ambition to be the most trusted provider of network, cloud and collaboration solutions to NHS Digital and the wider public sector."

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