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Reports and statistics

These reports are intended to be used in addition to local NHS e-Referral Service reports and extracts available from within our application. Each report includes a cover page detailing the contents, and the criteria used for any data analysis.

Weekly utilisation reports

Download NHS e-Referral Service (eRS) utilisation reports, which contain the estimated percentage utilisation.

Regional dashboards

Download monthly regional e-Referral Service (e-RS) dashboards, containing first outpatient utilisation charts, monthly e-RS GP referrals, Appointment Slot Issues (ASIs) and cancellations by provider.

Appointment Slot Issue reports

These reports provide detailed information on all Appointment Slot Issues (ASIs) generated from within the NHS e-Referral Service (eRS).

Daily booking reports

Our daily booking reports are available to download. These are published 8 weeks in arrears.

Application reports and extracts

Application reports and extracts are located on the reports section of the e-Referral Service (e-RS) system application, and can be accessed by users with the Information Analyst role on their smartcards.

EBSX reports

Extracts are data files that can be can be downloaded from the e-Referral Service application. After being downloaded, extracts can be unzipped and imported into data analysis software.

Quarterly patient feedback

Download quarterly patient feedback survey reports collected from patients who used the Manage Your Referral online service.

Please contact nhs.ers@nhs.net if you have any questions about these reports.

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