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Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.

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Service information

Requires Health and Social Care Network (HSCN) connection.

Maintenance Release 14.0

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 14.0.

Change timing

Friday 12 April 2024 4pm to Friday 12 April 2024 10:21pm

Change outage

Friday 12 April 2024 8:15pm to Friday 12 April 2024 10:15pm

Outcome

Completed successfully.  Slot polls were not affected overnight Friday/Saturday 

What was planned for Release 14.0

Information is available on the NHS e-Referral Service Release Information page.

Proactive maintenance

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement proactive maintenance.

Change timing

Thursday 11 April 2024 10pm to Friday 12 April 2024 1:37am

Change outage

Thursday 11 April 2024 10pm to Friday 12 April 2024 1:31am

Outcome

Completed successfully.  Slot polls were not affected overnight Thursday/Friday. 

Contact details

If you have any questions, please e-mail: [email protected].

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].

Further information

internal Releases

Find out about NHS e-Referral Service (e-RS) releases.

internal Business continuity guidance - NHS e-Referral Service

Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 15 April 2024 11:12 am