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Publication, Part of

Appointments in General Practice, February 2022

Official statistics, Experimental statistics

Change of methodology for identifying valid covid vaccinations

As part of an ongoing methodological review we have identified and made changes to the methodology for identifying valid covid vaccinations. We have worked with colleagues at NHS England and Improvement to align methodologies which have also been reviewed by clinical experts. The change in methodology has caused an increase in vaccinations for previous months. Please see our Appointments in General Practice Supporting Information document in the resources section below for further information on our methodology.

24 February 2022 12:00 PM

Babylon (GP at Hand) data

Please note that from this publication forward we will now include data from the system supplier know as Babylon (GP at Hand). Retrospective data has been updated to include Babylon back to January 2021. This change adds approximately 50,000 appointments to the total appointment count each month, and has a minimal impact on the estimated figures at a national level. At a CCG level this impacts only one CCG (NHS North West London) as this is where Babylon (GP at Hand) are geographically based. For further information on this change please see the guidance notes within the summary excel document.

31 March 2022 09:30 AM


The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.

NHS Digital publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to CCG coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.

The publication includes data from participating practices using EMIS, TPP, Eva Health formerly known as Microtest (up until February 2021), Informatica, Cegedim (previously Vision) and Babylon (GP at Hand) GP systems.

NHS Digital produce this information monthly, containing information about the most recent month and previous months.

The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.

No patient identifiable information has been collected or is included in this release.

Between December 2020 and present the data contained in this publication will no longer contain covid-19 vaccination activity collected from GP System Suppliers as part of the General Practice Appointments Data. These appointments have been removed using the methodology outlined in the supporting information. In order to gain a more complete picture of general practice activity we will publish covid-19 vaccination activity carried out by PCN’s or GP Practice’s from the NIMS (National Immunisation Management Service) vaccination dataset.

Due to a change in the methodology in the production of the weekly management information statistics, appointment counts will not match those contained within this release.

Key Facts

Number of Appointments

25.7 million appointments were estimated to have happened in February, of which 0.3 million were Covid vaccinations delivered by a practice / PCN.

Same Day Appointments

45.0% of appointments in February took place on the same day that they were booked.

Appointment Status

92.1% of all appointments were attended in February.

Last edited: 31 March 2022 9:30 am