Adult Social Care Statistics in England: An Overview

Quality of life scores are calculated from responses to a range of survey questions. They are not directly comparable between service users and unpaid carers, but there is evidence that carer quality of life score is decreasing over time.

Preferred outcomes from Safeguarding enquiries are expressed by the person at the centre of the enquiry. Where data was collected almost 70% of desired outcomes were fully achieved, and 94% were fully or partly achieved.

Like satisfaction, survey-reported data indicates that feelings of safety for adults in receipt of social care have increased slightly over time for ages 18-64, and seen a decrease in the past 2 years for ages 65 and over. Those reporting sufficient social contact, decreased in 2021-22 and has increased in 2022-23.

A positive correlation is observed between social contact and feelings of safety, for both service user age groups meaning those not having enough social contact are also more likely to feel unsafe.

Carers were also asked if they have enough social contact – this is lower overall than service users and has decreased by approximately 9 percentage points in recent years.