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3B - Overall satisfaction of carers with social services
- Date Range:
- 01 Apr 2018 to 31 Mar 2019
- Publication Date:
- 12 Dec 2019
- Next Publication Date:
- 01 Dec 2020
- Geographic Coverage:
- Geographical Granularity:
- Local Authorities, Councils with Adult Social Services Responsibilities (CASSRs)
This measure shows the proportion of carers who are satisfied with social services, and is calculated from data collected in the Carers Survey.
The relevant question drawn from the Carers' Survey is Question 4: “Overall, how satisfied or dissatisfied are you with the support or services you and the person you care for have received from Social Services in the last 12 months?”.
The satisfaction with services of carers of people using adult social care is directly linked to a positive experience of care and support. Analysis of user surveys suggests that reported satisfaction with services is a good predictor of the overall experience of services and quality.
Legacy unique identifier: P01632