Skip to main content
Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

Survey of Adult Carers in England, 2023-24 guidance for local authorities

Carers are a key policy area within the Department of Health and Social Care (DHSC) and the Care Quality Commission (CQC). This survey has been developed to learn more about whether services received by carers are helping them in their caring role and their life outside of caring, and also about their perception of the services provided to the person they care for.


The survey will feed into monitoring of the impact of the national carers strategy and it will also be used to populate a number of measures in the Adult Social Care Outcomes Framework.

  • 1D - Carer-reported quality of life score (Questions 7-12)
  • 1I(2) - Proportion of carers who reported that they had as much social contact as they would like (Question 11)
  • 3B - Overall satisfaction of carers with social services (Question 4)
  • 3C - Proportion of carers who report that they have been included or consulted in discussion about the person they care for (Question 19)
  • 3D(2) - Proportion of carers who find it easy to find information about support (Question 17)

Learn more about the data from previous carers surveys


This survey administration guidance document sets out the actions that Councils with Adult Social Services Responsibilities (CASSRs) will need to perform during 2023-2024 to carry out the survey and provide data to NHS England.  

We have provided additional supporting information to assist you with correctly identifying the eligible population for this survey. 

Additional questions

Any additional questions or free text boxes that your council would like to include as part of the survey (including those approved for previous surveys) should be sent for review, using the additional questions form. The form needs to be returned to [email protected] by Friday 8 September 2023. A selection of previously approved questions is available for consideration within the question bank.


Data return

The final data return will be made available through the Strategic Data Collection System (SDCS). For more information on SDCS, contact the data collections team. Only the final version that is available on SDCS can be submitted.

A draft version of the data return is available. 

The final data return is protected to ensure the structure of the data return is not changed. Councils are able to request an unprotected version of the data return for their internal use only. The unprotected version of the data return must not be used for the submission that is made to NHS England.

If councils require a copy of the unprotected data return, please email [email protected] to request it. Please include in the email the reason you require the unprotected version of the data return and confirmation that you understand that only the version on SDCS can be used to submit data to NHS England.

Last edited: 18 August 2023 2:31 pm