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Improving the National Workforce Reporting Service (NWRS)

The National Workforce Reporting Service is used by general practices and primary care networks in England to report data on their workforce. We extract information directly from the system, and use it to publish official statistics.  

We are improving the way we collect information on staff in primary care

The new workforce reporting service, which is now open for new submissions, is easier to use and has been designed with direct feedback from users. 

The aim is to make the task as simple and efficient as possible to help minimise the burden placed upon practices and primary care networks (PCNs).

 


Registering for the new service

From July 2021, users will access the new NWRS via the Strategic Data Collection Service (SDCS)  using the same login you use to complete other data collections, such as the General Practice Annual Electronic Self-Declaration, also known as eDEC. 

If you need to register, signing up is straightforward and will ensure you have access to the improved NWRS when it goes live in July 2021. If you already have access to SDCS you do not need to re-register, but please login to your SDCS account before 1 July to check that your username and password are still valid.


How to register

If you have not already done so, please visit the the Strategic Data Collection Service (SDCS) submission site to check that you have access to the system.

If you do not have access to the system or cannot see the collection when you log in, getting access is easy. Check the table below to see which process applies to you and what you should do next.

NWRS users who only have access to the reporting module (users who do not need to view, add or amend staff records) do not need to register for an SDCS account as reporting will be available through a separate dashboard. 

The following table will aid users, who do not have access to the system, to register for the new NWRS.

I already have an old NWRS account I already have a SDCS account Action for users
Yes Yes

Log into SDCS and check you can see the NWRS listed as a future collection. 

When the collection goes live you will be able to see the data for your organisation(s) and update it. 

Yes No

We have automatically uploaded your email address into SDCS. Follow the link to SDCS and click ‘Register’ to create your new password. 

Check you can see the NWRS listed as a future collection.  

When the collection goes live you will be able to see the data for your organisation(s) and update it. 

No Yes

We will need to update your SDCS account to give you access to the NWRS collection. Please email us

  • first name and last name 
  • email address (a personal NHS or healthcare service email address and not a generic mailbox or hotmail, gmail for example) 
  • ODS codes for the organisations you want access to (GP and/or PCN) 
  • confirmation that either your practice manager or a practice partner approves your request - this can simply be an email confirmation in an attachment

You will receive an automated email. Please follow the link to SDCS and check you can see the NWRS listed as a future collection. When the collection goes live you will be able to see any existing data for your organisation(s) and update it. 

No No

We will need to create you an SDCS account and give you access to the NWRS collection. Please email us

  • first name and last name 
  • email address (a personal NHS or healthcare service email address and not a generic mailbox or hotmail, gmail, for example) 
  • ODS codes for the organisations you want access to (GP and/or PCN) 
  • confirmation that either your practice manager or a practice partner approves your request. This can simply be an email confirmation in an attachment

You will receive an automated email. Please follow the link to SDCS and click ‘Register’ to create your new password and check you can see the NWRS listed as a future collection. When the collection goes live you will be able to see any existing data for your organisation(s) and update it. 

Check your junk folder for any registration emails (from noreply.data.collections@nhs.uk) or password reset emails (from sso@hscic.gov.uk).

If you are not the correct person to submit your workforce data, contact us at enquiries@nhsdigital.nhs.uk to tell us who is responsible for this task in your practice or PCN.

NWRS help and how-to videos

We have provided some additional support for GP practices and primary care networks who use the National Workforce Reporting Service (NWRS). 


Why workforce data is important

Understanding staff capacity in the health service is more important than ever before. It is this information that shapes how investment, training, and resource is directed across the primary care workforce  ensuring the right support goes to the right place at the right time. So, it is critical that the information you submit to us about your staff is accurate and complete.

Provision of workforce data is also a contractual requirement for practices and primary care networks as it is crucial for understanding changing capacity across the primary care workforce. 

It’s essential for any effective healthcare system to have high quality and transparent workforce data. Without NHS Digital data publications, it would not be possible to plan and deliver safe care, improve patient outcomes or preserve the morale and wellbeing of staff. 

NWRS news

October extraction reminder

GP practice and PCN data will be extracted for the preparation of workforce statistics at the end of October. Please log into your Strategic Data Collections Service (SDCS) account before 31 October to check your workforce details and update as necessary. This will be the first extraction of PCN data via the new NWRS.

New mandatory fields

The “First Name”, “Last Name”, “Gender” and “Date of Birth” fields are now mandatory in the new NWRS, users will need to complete these in order to submit their GP practice or PCN data.

Practice data submissions taken monthly

In July 2021 the NWRS resumed monthly practice extractions and publications for practice data. PCNs will move to monthly extractions later in the year once the data completeness and coverage have increased.

Underlying dashboard data files now available 

Visit the new NWRS dashboard section which has been updated to allow users to undertake their own analyses.


NWRS dashboard

The NWRS dashboard has been designed to support improvements to the quality and completeness of workforce information collected from GP Practices and primary care networks using the National Workforce Reporting Service (NWRS). The dashboard also enables stakeholders to monitor progress at a local and regional level.

Accessibility of this dashboard

This tool is in Microsoft PowerBI which does not fully support all accessibility needs. If you need further assistance, please contact us for help.

Organisation level data files

To allow users to undertake their own analyses, organisation level data files for GP practices and Primary Care Networks (PCNs) are provided below. These are updated each week following dashboard refresh. Refer to the accompanying metadata file for more details on the information within each data field.


Extraction timetable

Extractions of GP practice data take place monthly, whilst PCN data extractions will still take place quarterly for the time being. We recommend entering changes as they occur to minimise burden and ensure records remain up to date.

July 2021 August 2021 September 2021 October 2021
Practice submission Practice submission Practice and PCN submission Practice submission
Deadline: midnight 31 July 2021 Deadline: midnight 31 August 2021 Deadline: midnight 30 September 2021 Deadline: midnight 31 October 2021

The regular submission of data enables Health Education England (HEE), NHS England and NHS Improvement (NHSE/I), and the Department of Health and Social Care (DHSC) to have more frequent, accurate, complete and timely information to aid in their decision-making and workforce planning processes, without increasing the burden to practices and  primary care networks.

Once information has been entered it remains on the system data only requires amending if staff details change, or when absences or vacancies have occurred.


Fair Processing Notice (FPN) and General Data Protection Regulation (GDPR)

A Fair Processing Notice (FPN) template was produced as an information leaflet to inform practice  and primary care network staff that they will be supplying their workforce information to NHS Digital. Read more about this.

Please direct your staff to the notice, which explains how their personal data is collected, why it is collected, and how it will be processed.

The NWRS is fully GDPR compliant and a summary of why and how we process your data, including your rights, can be found on the National Workforce Reporting System (NWRS) extranet data: GDPR information page.


How we use the data you provide

Details of your workforce are collected by NHS Digital through the NWRS. The information you provide is then used to monitor government targets, develop policy and inform workforce planning.

The detail contained in the data is used at both national and local level for workforce planning purposes. It is the only national collection of the workforce in  General Practices and Primary Care Networks at individual staff level. This allows for staff to be uniquely identified and their whole contribution to NHS staffing accurately determined. Learn more about how we use the workforce data you provide.  


Further enquiries

If you have any queries that are not answered by the above guidance, or need any further support in using the module, please email your query to enquiries@nhsdigital.nhs.uk


Further information

internal Strategic Data Collection Service (SDCS)

The Strategic Data Collection Service (SDCS) is a secure data collection system used by health and social care organisations to submit data to NHS Digital.

Last edited: 22 October 2021 3:10 pm