We have detected that you are using Internet Explorer to visit this website. Internet Explorer is now being phased out by Microsoft. As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. Some features on this site will not work. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. If you have difficulty installing or accessing a different browser, contact your IT support team.
If you have been identified as at high risk of complications from coronavirus (COVID-19) - also known as being 'clinically extremely vulnerable' - you will receive a letter from your general practice, hospital or (if identified nationally) from our national service. If you are unclear why you have received a letter, contact your general practice or hospital consultant.
You should continue to access the NHS services that you need, and you should contact the NHS if you have an urgent or emergency care need. You can quickly and easily access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation. To find out more visit www.nhs.uk/health-at-home, or download the NHS App.
We are unable to provide a replacement letter if one is lost. If you require a new letter, contact your general practice or hospital consultant who can issue you with a new one.