We are now using an extensive dataset to inform our workforce planning, under four main quadrants:
- Size - resources needed to deliver strategic objectives
- Shape - composition of the workforce, both structure and demographic mix
- Capabilities - knowledge, skills and abilities aligned to professions
- Location - physical location of resources.
Our workforce is managed through professional groups, the largest of which is Project and Programme Delivery, as shown here:
We keep the groups under continual review, and have recently merged a number of them into a new group - Implementation and Business Change, to reinforce the need for outward-facing and customer-focussed behaviours. We have challenges in reconciling demand against supply for a number of these groups which are critical for our delivery commitments. The assessments and our proposals are summarised below.