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NHS Pathways authoring tool: GDPR information


Why and how we process your data in the NHS Pathways authoring tool: GDPR information and your rights.

Controller NHS Digital
How we use the information (processing activities)

Supporting and managing the NHS Pathways clinical reference data. NHS Pathways is a clinical tool  used for assessing, triaging and directing contact from the public to urgent and emergency care services such as 999, GP out-of-hours and NHS 111. It enables patients to be triaged effectively and ensures that they are directed to the most appropriate service available at the time of contact.

Does this contain sensitive (special category) data such as health information? Yes
Who are recipients of this data?


Is data transferred outside the UK? Within Europe
How long the data is kept 8 years minimum after no longer required
Our lawful basis for holding this data Public task
Your rights
  • Tick Be informed
  • Tick Get access to it
  • Tick Rectify or change it
  • Cross Erase or remove it
  • Tick Restrict or stop processing it
  • Cross Move, copy or transfer it
  • Tick Object to it being processed or used
  • Tick Know if a decision was made by a computer rather than a person
How can you withdraw your consent?

Consent not the basis for processing

Is the data subject to decisions made solely by computers? (automated decision making) No
Where does this data come from? Data subject
The legal basis for collecting this data

Public task, Management of Health and Care systems and Health and Social Care Act - Additional functions

Where NHS Digital uses this data


NHS Pathways

Find out about NHS Pathways, a clinical tool used for assessing, triaging and directing the public to urgent and emergency care services. Learn more about the about the benefits of the service, how it works and how to use it.