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National Service Desk
Why and how we process your data in the National Service Desk system, and your rights.
|How we use the information (processing activities)||
To help support teams identify and fix system issues.
|Does this contain sensitive (special category) data such as health information?||Yes|
|Who are recipients of this data?||
External resolver groups
|Is data transferred outside the UK?||No|
|How long the data is kept||8 years minimum after no longer required|
|Our lawful basis for holding this data||Public task|
|How can you withdraw your consent?||
Consent not the basis for processing
|Is the data subject to decisions made solely by computers? (automated decision making)||No|
|Where does this data come from?||Data Subject|
|The legal basis for collecting this data||
Public task and Health and Social Care Act (2012) – Additional Functions