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National Back Office (NBO) tracing service audit log: GDPR information


Why and how we process your data in the National Back Office (NBO) tracing service audit log and your rights.

Controller NHS Digital
How we use the information (processing activities)

Auditing of National Back Office (NBO) Tracing Service requests for data disclosures received and support processing of Record Tracing, Death Registration Enquires, Managing Health and Care.

Does this contain sensitive (special category) data such as health information? No
Who are recipients of this data?


Is data transferred outside the UK? No
How long the data is kept 20 years minimum from no longer required
Our lawful basis for holding this data Legal obligation
Your rights
  • Tick Be informed
  • Tick Get access to it
  • Tick Rectify or change it
  • Cross Erase or remove it
  • Tick Restrict or stop processing it
  • Cross Move, copy or transfer it
  • Cross Object to it being processed or used
  • Cross Know if a decision was made by a computer rather than a person
How can you withdraw your consent?

Consent not the basis for processing

Is the data subject to decisions made solely by computers? (automated decision making) No
Where does this data come from? Requester
The legal basis for collecting this data

Legal obligation (Direction) and management of health and social care systems

Where NHS Digital uses this data


National Back Office for the Personal Demographics Service

The National Back Office (NBO) provides a national data quality service. It's responsible for the management of NHS Numbers and PDS records, investigation and resolution of data quality incidents on Personal Demographics Service (PDS) demographic records, and the provision of a Tracing Service to approved organisations.