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Health and Social Care Network (HSCN) complaint information: GDPR information
Why and how we process complaint information within Health and Social Care Network (HSCN), and your rights.
|How we use the information (processing activities)||To manage complaints about the operation of the Health and Social Care Network (HSCN).|
|Does this contain sensitive (special category) data such as health information?||No|
|Who are recipients of this data?||
Participants of the programme or service as necessary
|Is data transferred outside the UK?||No|
|How long the data is kept||3 years minimum after no longer required|
|Our lawful basis for holding this data||Legal obligation|
|How can you withdraw your consent?||
Consent not the basis for processing
|Is the data subject to decisions made solely by computers? (automated decision making)||No|
|Where does this data come from?||Complaint correspondence|
|The legal basis for collecting this data||
Legal obligation (Direction, requested to establish information system) and management of health and social care systems
Where NHS Digital uses this data
The Health and Social Care Network (HSCN) provides a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information.