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General Practice (GP) appointments data in support of winter pressures: GDPR information


Why and how we process your data within General Practice (GP) appointments data in support of winter pressures, and your rights.

Controller NHS Digital, NHS England
How we use the information (processing activities)

NHS Digital collects appointment and utilisation data from General Practices (GPs) in England. The data is provided to NHS England for monitoring and improving the management of health and care services. This notice only covers NHS Digital's collection and use of personal data.

Does this contain sensitive (special category) data such as health information? Yes
Who are recipients of this data?


Is data transferred outside the UK? No
How long the data is kept 3 years minimum after no longer required
Our lawful basis for holding this data Legal obligation
Your rights
  • Tick Be informed
  • Tick Get access to it
  • Tick Rectify or change it
  • Cross Erase or remove it
  • Tick Restrict or stop processing it
  • Cross Move, copy or transfer it
  • Cross Object to it being processed or used
  • Cross Know if a decision was made by a computer rather than a person
How can you withdraw your consent?

Consent not the basis for processing

Is the data subject to decisions made solely by computers? (automated decision making) No
Where does this data come from? General Practice Appointment System
The legal basis for collecting this data

Legal obligation (Direction) and management of health and social care systems

Where NHS Digital uses this data


GP appointments data collection in support of winter pressures

This is a weekly, automatic collection of anonymised data from general practice appointment systems. It is used to measure capacity and utilisation in general practice, allowing healthcare managers and commissioners to plan and manage services more effectively.