We have detected that you are using Internet Explorer to visit this website. Internet Explorer is now being phased out by Microsoft. As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. Some features on this site will not work. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. If you have difficulty installing or accessing a different browser, contact your IT support team.
General Practice (GP) appointments data in support of winter pressures: GDPR information
Why and how we process your data within General Practice (GP) appointments data in support of winter pressures, and your rights.
|Controller||NHS Digital, NHS England|
|How we use the information (processing activities)||
NHS Digital collects appointment and utilisation data from General Practices (GPs) in England. The data is provided to NHS England for monitoring and improving the management of health and care services. This notice only covers NHS Digital's collection and use of personal data.
|Does this contain sensitive (special category) data such as health information?||Yes|
|Who are recipients of this data?||
|Is data transferred outside the UK?||No|
|How long the data is kept||3 years minimum after no longer required|
|Our lawful basis for holding this data||Legal obligation|
|How can you withdraw your consent?||
Consent not the basis for processing
|Is the data subject to decisions made solely by computers? (automated decision making)||No|
|Where does this data come from?||General Practice Appointment System|
|The legal basis for collecting this data||
Legal obligation (Direction) and management of health and social care systems
Where NHS Digital uses this data
This is a weekly, automatic collection of anonymised data from general practice appointment systems. It is used to measure capacity and utilisation in general practice, allowing healthcare managers and commissioners to plan and manage services more effectively.