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Data, Insights and Statistics (DIS) customer survey: GDPR Information


Why and how we process your data in the Data, Insights and Statistics (DIS) Customer Survey, and your rights.

Controller NHS Digital
How we use the information (processing activities)

The Data, Insights and Statistics (DIS) customer satisfaction survey allows customers the option of providing their contact details. These details are used to facilitate responses to the customer.

Does this contain sensitive (special category) data such as health information? No
Who are recipients of this data?


Is data transferred outside the UK? No
How long the data is kept 3 months minimum after no longer required
Our lawful basis for holding this data Consent
Your rights
  • Tick Be informed
  • Tick Get access to it
  • Tick Rectify or change it
  • Tick Erase or remove it
  • Tick Restrict or stop processing it
  • Tick Move, copy or transfer it
  • Cross Object to it being processed or used
  • Cross Know if a decision was made by a computer rather than a person
How can you withdraw your consent?

Yes - via designated mailbox

Is the data subject to decisions made solely by computers? (automated decision making) No
Where does this data come from? Data subject
The legal basis for collecting this data