Digital inclusion is defined (in the Government Digital Inclusion Strategy) in terms of:
Being able to use computers and the internet. This is important, but a lack of digital skills is not necessarily the only, or the biggest, barrier people face.
And access to the internet. People need the right infrastructure but that is only the start.
Services should be designed to meet all users’ needs, including those dependent on assistive technology to access digital services. Accessibility is a barrier for many people, but digital inclusion is broader.